As a Sales Operation Analyst, you'll be focused on improving sales efficiency and performance. You responsibilities will include the following:
Design, develop and implement scalable processes and workflows for improving sales efficiency and performance. Own sales performance metrics and reporting to ensure access to timely, accurate and actionable data.
Partner with sales leadership and management to design and execute strategic, organizational and operational projects. Set operating cadence and reporting with management to ensure execution against plan.
Analyze and identify sales opportunities within the indirect recruiting channels, and consistently execute this process across the sales and recruiting teams
Act as key stakeholder in setting CRM requirements. Ensuring that all the sales staff are actively, regularly, and accurately using the CRM for their daily activities.
Work with Learning and Development to ensure that all Sales new hire onboarding procedures are correct, up to date, and being implemented.
Partner with the Data Team to ensure that leads are flowing into the CRM, with appropriate feedback and direction from sales and management.
A minimum of 3 years of work experience, specifically in Sales Operations. Experience both domestically (USA) and internationally is a plus.
Excellent quantitative and analytical skills, with sharp attention to detail with a natural feel for numbers and data, and a high degree of accuracy.
Exceptional prioritization and project management skills, excellent communication skills.
Demonstrated ability to collaborate effectively across multiple teams.
Graduate with BA/BS degree or equivalent experience.
High-level of proficiency in CRM applications and expert in MS Excel.